What exactly am I buying?

A dedicated residential proxy — one real IP address from a real ISP, used only by you. $3.99 per proxy per month, billed monthly. Unlimited bandwidth.

What does the +$1.50 add-on do?

By default your proxy ships in a country you pick. For an extra $1.50/proxy/mo, you can pin it to a specific US state and city — useful for local SEO, geo-targeted ad checks, or testing region-locked content.

Do you offer refunds?

24-hour money-back guarantee on first purchases. Contact support within 24h for a full refund.

When do I get my proxy?

Instantly. As soon as your payment clears (usually under 10 seconds), your proxy credentials show up in your dashboard and arrive by email.

Privacy Policy

Last updated: May 27, 2026

Broxy ("we", "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to your use of broxy.aiand any related services (the "Service").

1. Information We Collect

1.1 Information you provide

Account info: name, email, business name, billing address, phone number, tax ID if applicable.
Payment info: processed directly by Stripe. We do not store full credit card numbers; we receive a tokenized reference from Stripe.
Support communications: messages you send us, including ticket attachments.

1.2 Information collected automatically

Usage data: IP address, browser type, pages viewed, timestamps, referrer.
Service usage: bandwidth consumed, sessions, error logs (no proxy payload content).
Cookies: session cookies for login, CSRF tokens, anonymous analytics.

1.3 What we do NOT collect

We do not log, inspect, or store the URLs, request bodies, or response bodies that you route through your proxies. Your traffic content is yours.

2. How We Use Information

To provide, maintain, and improve the Service.
To process payments and prevent fraud.
To send transactional emails (receipts, security alerts, service notifications).
To respond to support inquiries.
To comply with legal obligations and enforce our Terms and AUP.

3. Sharing

We do not sell your personal information. We share it only with:

Service providers:Stripe (payments), our hosting provider, our upstream proxy supplier (limited to what's required to provision your proxy), and transactional email providers. Each operates under contractual data-protection terms.
Legal authorities: when required by valid legal process (subpoena, court order) or to protect rights, property, or safety.
Business transfers: in connection with a merger, acquisition, or sale of assets, in which case you will be notified.

4. Your Rights

Depending on where you live (GDPR, CCPA, etc.), you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion (subject to legal retention obligations like tax records).
Object to or restrict certain processing.
Receive a portable copy of your data.
Lodge a complaint with your local data protection authority.

To exercise any of these rights, email privacy@broxy.ai from the address on your account.

5. Data Retention

We retain account and billing information for as long as your account is active, plus the time required by tax and accounting laws (typically 7 years in the U.S.). Server logs are retained for 30 days for security and debugging.

6. Security

We use HTTPS everywhere, hashed credentials, encrypted backups, and least-privilege access controls. No system is 100% secure, but we follow industry-standard practices and notify affected users in the event of a material breach.

7. Children

The Service is not directed at children under 18 and we do not knowingly collect data from them. If you believe a child has provided us data, email privacy@broxy.ai and we will delete it.

8. International Transfers

Broxy operates from the United States. By using the Service from outside the U.S., you consent to the transfer of your data to the U.S. and to U.S. legal jurisdiction over that data.

9. Changes

We may update this Privacy Policy from time to time. Material changes will be announced by email or on this page with a new "Last updated" date.

10. Contact

Questions or requests? Email privacy@broxy.ai.